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Privacy Policy
Effective date: 1st January, 2025
Thanks for entrusting Dextero Business Solution Pvt Ltd ( “we”, “us”, “our”) with your data and your personal information. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use, and share your personal information and to assist you in exercising the privacy rights available to you.
We are a data company. Since data is core to the Services that we offer, we aim to be as transparent as possible about how and why we store your data.
Scope
This Privacy Policy covers the personal information we collect about you when you use our products or services, or otherwise interact with us, including on our website at www.dextero.in (“Website”), web applications at abc.actifyzone.com and our related online and offline offerings (collectively, the “Services”). This policy also explains your choices surrounding how we use your personal information, which include how you can object to certain uses of the information and how you can access and update certain information.
What information we collect
We collect data to enable us to operate our Services and provide you with the best experiences on our website and using our Services. You provide some of this data to us directly, such as when you register to use our Services, subscribe to a newsletter, or contact us for support. We also receive some of your data by means of how you interact with our Services.
We classify personal information as any information about one of our Users which could, alone or together with other information, personally identify them or otherwise be reasonably linked or connected with them. Information such as a username, password, email address, name, Internet protocol (IP) address, and profile picture are examples of personal information.
Personal information does not include aggregated, non-personally identifying information that does not identify an individual or cannot otherwise be reasonably linked or connected with them. We may use such aggregated, non-personally identifying information for research purposes and to operate, analyze, improve, and optimize our Website and Services.
Information you provide to us
Account and profile creation
We require basic information when you create your account, such as your username and password. You may choose to give us more information for your profile, such as your name, avatar, occupation, company, and location. Additionally, we collect more detailed information about you such as your office type and work hours to help us improve our Services that we provide to you.
Payment information
When you make purchases in our app, a secure window will be opened directly to our third-party subscription provider (RazorPay) and any payments will be securely processed through our third-party payment providers.
Surveys
We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information which may include personal information.
Information collected automatically
Device information
When you visit and interact with any of our Services, we collect data about your device, such as your operating system, hostname, browser type, and referring URLs.
Usage data
We collect data about how you interact with Dextero and our Services. For example, we may collect data about the features you use, the web pages you visit, and the plugins you install. This includes your interactions on our website and your interactions with us via email. It also includes interactions you may experience with our Services in your code editor.
Cookies and similar technologies information
To your consent, we automatically collect information from cookies and similar technologies (such as cookie ID and settings) to keep you logged in, to remember your preferences, and to identify you and your device.
How we use your information
We may use your personal information for the following purposes.
Provide the services or requested information
Examples of how we may use your personal information to provide our Services include:
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Creating your account and providing you with our Services;
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Providing you with a paid Subscription or any other paid service you request;
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Identifying you on our Website;
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Communicating with you via email;
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Responding to support requests;
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Inviting you to take part in surveys, beta programs, or other research projects, subject, where necessary, to your consent.
Serve administrative purposes
Examples of how we may use your personal information to serve administrative purposes include:
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Better understanding how our Users use Dextero and to improve our Website and Services;
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Developing new products and services;
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Authenticating and verifying individual identities;
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Investigating possible fraud or attempts to harm Dextero or our Users;
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Communicating with you about your account, activities on our Services and Privacy Policy changes; and
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Complying with our legal obligations, protecting our intellectual property, and enforcing our Terms of Service.
Marketing our products and services
We may use personal information to tailor and provide you with content. If you have any questions about our marketing practices or if you would like to opt out of the use of your personal information for marketing purposes, you may update your subscription preferences at any time.
De-identified and aggregated information use
We may use personal information and other data about you to create de-identified and/or aggregated information. De-identified and/or aggregated information is not personal information, and we may use and disclose such information in a number of ways, including research, internal analysis, analytics, and any other legally permissible purposes. For example, we may compile anonymized averages on the activity across our Dextero users to show global reference classes in our Services.
Disclosures to protect us or others
We may access, preserve, and disclose any information we store in association with you to external parties if we, in good faith, believe doing so is required or appropriate to: (i) comply with law enforcement or national security requests and legal process, such as a court order or subpoena; (ii) protect your, our, or others’ rights, property, or safety; (iii) enforce our policies or contracts; (iv) collect amounts owed to us; or (v) assist with an investigation and prosecution of suspected or actual illegal activity.
Disclosure in the event of merger, sale, or other asset transfer:
If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.
Data retention
We store the personal information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.
Anonymized data
Your data is anonymized before it is aggregated as part of a reference class, such as a team or global reference class. This information is not personally identifiable. If you are using our Services, such as our Code Time plugin, without registering for a Dextero web account, your information will be anonymous. We also do not consider this data personal information.
Our use of cookies and tracking
Cookies
We use cookies to make interactions with our Services easy and meaningful. We use cookies (and similar technologies, like HTML5 localStorage) to keep you logged in, remember your preferences, and improve our services. By using our Services, you agree that we can place these types of cookies on your computer or device. If you disable your browser or device’s ability to accept these cookies, you may not be able to log in or use our Services.
Third parties may collect or receive information about your use of our Services and use that information to provide conversion tracking, measurement services, and targeted ads. We may employ learnings of your behavior to serve you with targeted advertisements on third-party websites in an effort to re-market our products and services to you.
Web tracking and analytics
We use a number of third-party analytics and service providers to help us evaluate our Users' use of Dextero, compile statistical reports on activity, and make smarter product decisions. In addition, we use our own internal analytics software, such as in our plugins, to provide features, monitor for bugs, and improve the overall quality of our Services.
Contact Us
If you have concerns about the way we are handling your personal information, please let us know immediately. We are here to listen. You may email us directly at contact@dextero.in with the subject line "Privacy Concerns." We will respond as promptly as possible.
Changes to our Privacy Policy
Dextero may change our Privacy Policy from time to time. We will provide notification to Users of material changes to this Privacy Policy through our Website prior to the change taking effect by posting a notice on our home page or, if additional notice is required by law, sending email to the primary email address specified in your Dextero account.
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